CRM & platform transformation
Define the roadmap for Salesforce and Veeva Vault CRM programmes. Align business needs, assess process and solution gaps, and prepare markets for platform transition.
Life sciences · Business & technology consulting
Bring clarity to
complex change.
Connect business ambition with technology delivery. Cognitia Consulting helps life sciences organisations shape CRM transformation, simplify processes, and turn requirements into solutions that work.
Areas of focus
Salesforce
Veeva Vault CRM
Business transformation
Global delivery
01 / Our services
The right support,
where change happens.
Focused consulting at the intersection of people, processes, and platforms—from the first business question to a coordinated rollout.
Business analysis & process design
Make complex requirements actionable. Map current and future processes, lead stakeholder discovery, and develop clear user stories and acceptance criteria.
Product ownership & delivery
Connect strategic priorities with day-to-day execution. Shape product roadmaps, prioritise backlogs, and align business and technology teams around shared outcomes.
Validation, rollout & adoption
Build confidence before go-live. Coordinate integration testing and user acceptance testing, support release readiness, and help global teams adapt to local market needs.
02 / CRM transformation
A platform decision.
A business transformation.
Moving CRM is an opportunity to rethink how teams work. Start with your business processes, data, and market requirements—then shape the transition around them.
Salesforce ecosystem
Veeva to Salesforce transformation
Business discovery, requirements definition, and delivery coordination for Salesforce CRM programmes, including Life Sciences Cloud and transitions from Veeva CRM to Salesforce.
Veeva ecosystem
Salesforce to Veeva Vault CRM transformation
Business-side readiness for a move from Salesforce to Veeva Vault CRM: process mapping, gap analysis, stakeholder alignment, and market rollout planning.
Keep the business connected.
Bring commercial, medical, market access, and technology stakeholders together. Address integrations, data governance, testing, and adoption as part of one coherent transformation plan.
03 / Our approach
Understand deeply.
Deliver practically.
A structured approach that gives stakeholders a shared direction and delivery teams a clear path forward.
Find the real need.
Listen to stakeholders, understand the current landscape, and identify what needs to change.
Make it actionable.
Shape future processes, prioritise requirements, and agree on the roadmap and success criteria.
Connect the teams.
Translate business needs into delivery decisions, with clear ownership and coordinated validation.
Make change work.
Support market readiness, rollout, and adoption so new ways of working become everyday practice.
The Cognitia perspective
Global perspective.
Local understanding.
Life sciences transformation spans functions, markets, and complex technology landscapes. Cognitia Consulting brings a business-first perspective to the challenge, helping teams balance global consistency with the realities of local operations.
Our focus is clear communication, thoughtful requirements, and practical coordination—so decisions move forward and solutions serve the people who use them.
Cross-functional alignment
Market-led requirements
Data governance
Practical execution
Start a conversation
What’s next for
your transformation?
Whether you are shaping a CRM roadmap, preparing a platform transition, or aligning a complex delivery programme, let’s discuss where Cognitia can help.
info@cognitiaconsulting.ch
Email us to discuss your priorities.